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Advising and student supports

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Redesigning Advising and Student Support: Tools for Practitioners
September 2017

Redesigning Advising and Student Support: Tools for Practitioners

Multiple Authors
This set of tools aims to help community colleges and broad-access four-year colleges assess their work on technology-mediated advising and student support, sometimes referred to as Integrated Planning and Advising for Student Success (iPASS).
“I Came in Unsure of Everything”: Community College Students’ Shifts in Confidence
July 2017

“I Came in Unsure of Everything”: Community College Students’ Shifts in Confidence

Susan BickerstaffMelissa BarraganZawadi Rucks-Ahidiana
Using interview data from students at three community colleges, this paper examines shifts in confidence that students experience early in their college careers.
Leadership for Transformative Change: Lessons From Technology-Mediated Reform in Broad-Access Colleges
July 2017

Leadership for Transformative Change: Lessons From Technology-Mediated Reform in Broad-Access Colleges

Serena C. KlempinMelinda Mechur Karp
This study explores the influence of different types of leadership approaches on the implementation of a technology-mediated advising reform at six colleges, and assesses which types of leadership are associated with transformative organizational change.
Colleges’ Experiences Integrating Support Services for Military Veterans
July 2017

Colleges’ Experiences Integrating Support Services for Military Veterans

Melinda Mechur KarpSerena C. Klempin
This review draws from the experiences of colleges awarded the Kisco Foundation’s Kohlberg Prize to highlight the practical and philosophical challenges involved in creating integrated services for student veterans.
Federal Work-Study: Past Its Prime, or Ripe for Renewal?
June 2017

Federal Work-Study: Past Its Prime, or Ripe for Renewal?

Judith Scott-Clayton
This Brookings report discusses what role the Federal Work-Study program might have in a modern “college completion and career readiness” agenda.
Undergraduate Financial Aid in the United States
April 2017

Undergraduate Financial Aid in the United States

Judith Scott-Clayton
This paper provides an overview of undergraduate financial aid to inform discussions of the future of undergraduate education in the United States and the role of financial aid within it.
Performance Requirements in Need-Based Aid: What Roles Do They Serve, and Do They Work?
March 2017

Performance Requirements in Need-Based Aid: What Roles Do They Serve, and Do They Work?

Judith Scott-ClaytonLauren Schudde
Based on recent CAPSEE studies in two states, this brief discusses the motivations for satisfactory academic progress requirements for federal aid, examines how community college students are affected, and assesses the implications for program efficiency and equity.
Does the Federal Work-Study Program Really Work—and for Whom?
March 2017

Does the Federal Work-Study Program Really Work—and for Whom?

Judith Scott-ClaytonYang “Rachel” Zhou
This brief discusses current research, including CAPSEE analysis, regarding both the effectiveness of the Federal Work-Study (FWS) program and its equity in terms of the distribution of funds.
The Impact of Pell Grant Eligibility on Community College Students’ Financial Aid Packages, Labor Supply, and Academic Outcomes
March 2017

The Impact of Pell Grant Eligibility on Community College Students’ Financial Aid Packages, Labor Supply, and Academic Outcomes

Seung Eun “Rina” ParkJudith Scott-Clayton
Using an administrative data set from one state, this paper examines the effects of receiving a modest Pell Grant on financial aid packages, labor supply while in school, and academic outcomes for community college students.
What We Know About Technology-Mediated Advising Reform
February 2017

What We Know About Technology-Mediated Advising Reform

Hoori Santikian KalamkarianMelinda Mechur KarpElizabeth Ganga
This practitioner packet summarizes CCRC’s research on technology-mediated advising reform and discusses how institutions are attempting to transform advising systems so that they can support a more intensive and personalized case-management model.
Pell Grants as Performance-Based Aid? An Examination of Satisfactory Academic Progress Requirements in the Nation’s Largest Need-Based Aid Program
December 2016

Pell Grants as Performance-Based Aid? An Examination of Satisfactory Academic Progress Requirements in the Nation’s Largest Need-Based Aid Program

Lauren SchuddeJudith Scott-Clayton
This CAPSEE working paper examines the prevalence and consequences of Pell Grant recipients’ failure to meet the standards for satisfactory academic progress required for grant renewal.
Transforming the Community College Student Experience Through Comprehensive, Technology-Mediated Advising
December 2016

Transforming the Community College Student Experience Through Comprehensive, Technology-Mediated Advising

Shanna Smith JaggarsMelinda Mechur Karp
This chapter examines the use of technology and other structural changes to encourage comprehensive advising reforms.
Supporting Military Veteran Students: Early Lessons From Kohlberg Prize Recipients
November 2016

Supporting Military Veteran Students: Early Lessons From Kohlberg Prize Recipients

Melinda Mechur KarpSerena C. Klempin
This review describes the early experiences of five colleges that received the Kisco Foundation’s Kohlberg Prize, a grant aimed at making community colleges more welcoming and better able to meet the needs of veteran students.
STEM-Focused Technology-Mediated Advising Reform: Plans for Implementation by Four Colleges
October 2016

STEM-Focused Technology-Mediated Advising Reform: Plans for Implementation by Four Colleges

Markeisha Grant
This brief discusses four colleges’ STEM-focused iPASS implementation, including their reasons for undertaking reform, their plans for piloting and scaling up iPASS, and early evidence of change.
Black-White Disparity in Student Loan Debt More Than Triples After Graduation
October 2016

Black-White Disparity in Student Loan Debt More Than Triples After Graduation

Judith Scott-ClaytonJing Li
In this report for Brookings, Judith Scott-Clayton lays out a new analysis that shows that the gap in student debt between Black and White bachelor's degree earners triples in the four years after graduation.
Integrated Planning and Advising for Student Success (iPASS): State of the Literature
October 2016

Integrated Planning and Advising for Student Success (iPASS): State of the Literature

Jeffrey FletcherMarkeisha GrantMarisol RamosMelinda Mechur Karp
This paper examines the current state of the literature on Integrated Planning and Advising for Student Success (iPASS), an increasingly popular approach to technology-mediated advising reform.
A Holistic Conception of Nonacademic Support: How Four Mechanisms Combine to Encourage Positive Student Outcomes in the Community College
September 2016

A Holistic Conception of Nonacademic Support: How Four Mechanisms Combine to Encourage Positive Student Outcomes in the Community College

Melinda Mechur Karp
Building on Karp's 2011 framework of nonacademic support, this article explores the evidence that holistic support can encourage community college students’ success.
Financial Aid, Debt Management, and Socioeconomic Outcomes: Post-College Effects of Merit-Based Aid
August 2016

Financial Aid, Debt Management, and Socioeconomic Outcomes: Post-College Effects of Merit-Based Aid

Judith Scott-ClaytonBasit Zafar
This paper utilizes two complementary quasi-experimental strategies to identify causal effects of the WV PROMISE scholarship, a broad-based state merit aid program, up to 10 years post–college entry and examine important outcomes that have not previously been examined, including homeownership, neighborhood characteristics, and financial management.
How Colleges Use Integrated Planning and Advising for Student Success (iPASS) to Transform Student Support
July 2016

How Colleges Use Integrated Planning and Advising for Student Success (iPASS) to Transform Student Support

Melinda Mechur KarpHoori Santikian KalamkarianSerena C. KlempinJeffrey Fletcher
This paper examines technology-mediated advising reform in order to contribute to the understanding of how colleges engage in transformative change to improve student outcomes.
Improving Student Services for Military Veterans
May 2016

Improving Student Services for Military Veterans

Melinda Mechur KarpSerena C. Klempin
Based largely on an examination of college proposals for the Kisco Foundation’s Kohlberg Prize, this review (summary available) presents key insights and policy recommendations about services for military veterans attending community colleges.
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