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All Publications


A Framework for Advising Reform

This book chapter describes key principles of CCRC's evidence-based framework for advising redesign, which emphasizes a sustained, strategic, integrated, proactive, and personalized (SSIPP) approach to advising.

JULY 2019

Integrating Technology and Advising: Studying Enhancements to Colleges’ iPASS Practices

This study, conducted in partnership with MDRC, examines the effects of three institutions’ efforts to expand the use of advising technologies and to use administrative and communication strategies to increase student contact with advisers.

MAY 2019

English Learners and ESL Programs in the Community College: A Review of the Literature

Demographic and postsecondary enrollment data suggest that the proportion of community college students who need support to access curricula in English is large and will continue to grow in the coming years. Informed by relevant research literature, this paper examines factors within the community college context that affect the experiences and academic outcomes of the English learner population broadly, and, given that they can be more easily identified and have been the subject of much more study, students who enroll in ESL courses in particular.

JULY 2018

Redesigning Advising With the Help of Technology: Early Experiences of Three Institutions

This report describes how three institutions—the University of North Carolina, Charlotte; California State University, Fresno; and Montgomery County Community College in Pennsylvania—are approaching comprehensive, technology-based advising reforms.


What We Know About Technology-Mediated Advising Reform

This practitioner packet summarizes CCRC’s research on technology-mediated advising reform and discusses how institutions are attempting to transform advising systems so that they can support a more intensive and personalized case-management model.

JULY 2016

How Colleges Use Integrated Planning and Advising for Student Success (iPASS) to Transform Student Support

This paper examines technology-mediated advising reform in order to contribute to the understanding of how colleges engage in transformative change to improve student outcomes.


Developmental Reading and English Assessment in a Researcher-Practitioner Partnership

This paper reports findings from a researcher-practitioner partnership that assessed the readiness for postsecondary reading and writing demands of 211 students in developmental reading and English courses in two community colleges.


Student Attitudes Toward Technology-Mediated Advising Systems

Using focus group data from students at six colleges, this paper examines student preferences concerning technology-based advising tools and in-person advising sessions for different kinds of advising tasks.

MAY 2015

Statewide Developmental Education Reform: Early Implementation in Virginia and North Carolina

This report provides an overview of the developmental education redesigns in Virginia and North Carolina, presents preliminary findings, and discusses lessons for states, districts, and colleges pursuing developmental education reforms.