Skip to content
  • Research
  • About Us
  • News
  • Community College FAQs
  • Blog
  • Pandemic Recovery

Focus Areas

  • Dual Enrollment
  • Developmental Education
  • Guided Pathways
  • Advising & Student Supports
  • Teaching & Learning
  • Transfer
  • College to Career
Menu
  • Dual Enrollment
  • Developmental Education
  • Guided Pathways
  • Advising & Student Supports
  • Teaching & Learning
  • Transfer
  • College to Career

Publications Library

CCRC’s complete collection of publications

Presentations

Webinars and conference presentations with CCRC researchers

Guided Pathways Workshops

Materials from our do-it-yourself workshop series

Policy Resources

Our collection of federal policy briefs and fact sheets

  • CCRC Staff
  • Research Affiliates
  • Advisory Board
  • Employment
  • Biennial Report
  • Our History
  • Contact
Menu
  • CCRC Staff
  • Research Affiliates
  • Advisory Board
  • Employment
  • Biennial Report
  • Our History
  • Contact
  • CCRC in the News
  • Opinion
  • Press Releases
Menu
  • CCRC in the News
  • Opinion
  • Press Releases
  • Overview
  • Important Dates
  • FAQs
  • Overview
  • Important Dates
  • FAQs
  • Overview
  • Important Dates
  • FAQs

Five Years Later: Technology and Advising Redesign at Early Adopter Colleges

By Lauren Pellegrino, Andrea Lopez Salazar & Hoori Santikian Kalamkarian

In 2015, 26 broad-access two- and four-year colleges from various regions across the nation began steps to adopt or enhance technology-mediated advising practices in an effort to improve the way they support students. These institutions were part of the Bill & Melinda Gates Foundation’s Integrated Planning and Advising for Student Success (iPASS) initiative, aimed at promoting technology-supported advising redesign with implementation guidance from Achieving the Dream and EDUCAUSE.

Understanding the iPASS colleges’ long engagement in advising reform provides insights about sustainable and scalable redesign strategies that may work well at other institutions. Based on interviews with college personnel, this brief discusses the iPASS colleges’ experiences, achievements, and challenges. The authors’ findings align with and build on CCRC’s previous iPASS and advising redesign research, which recognizes several elements connected with successful redesign efforts: the importance of strong support from senior leadership; a focus beyond technology adoption that considers structural changes at the college that are central to the student experience and advising practice; and a clear shift in outreach and communication with students—both in-person and electronically—that is more targeted and personalized. This brief also discusses how the early adopter colleges have worked with technology vendors, the ways in which they have leveraged internal resources to move the redesign work forward, and how they have maintained momentum in reform over a substantial period of time.

Download brief
April 2021
  • Evaluation of Integrated Planning and Advising​ for Student Success​ (iPASS)

Related Publications

January 2023

Helping Underserved Students at Higher Performing iPASS Colleges: An Exploration of Support Practices

October 2020

Lessons Learned From Advising Redesigns at Three Colleges

January 2020

A Framework for Advising Reform

Additional Resources

For more policy briefs and fact sheets, visit CCRC’s Policy Resources page.

  • Our Research
  • About Us
  • News
  • Community College FAQs
  • Blog
  • Pandemic Recovery
  • Our Research
  • About Us
  • News
  • Community College FAQs
  • Blog
  • Pandemic Recovery

Community College Research Center, Teachers College, Columbia University
Box 174 | 525 West 120th Street, New York, NY 10027

  • 212.678.3091
  • ccrc@columbia.edu

© 2025. All rights reserved.

Facebook-f Twitter Linkedin Youtube Instagram
Join our mailing list
  • Our Research
    • Focus Areas
    • Publications Library
    • Presentations
    • Guided Pathways Workshops
    • Policy Resources
  • About Us
    • CCRC Staff
    • Research Affiliates
    • Advisory Board
    • Employment
    • Biennial Report
    • Our History
    • Contact
  • News
  • Community College FAQs
  • Blog
  • Pandemic Recovery
  • Our Research
    • Focus Areas
    • Publications Library
    • Presentations
    • Guided Pathways Workshops
    • Policy Resources
  • About Us
    • CCRC Staff
    • Research Affiliates
    • Advisory Board
    • Employment
    • Biennial Report
    • Our History
    • Contact
  • News
  • Community College FAQs
  • Blog
  • Pandemic Recovery