Susan Bickerstaff conducts qualitative research on developmental education reform, teaching and learning, faculty learning and engagement, and student experiences at community colleges. Current CCRC projects include Adapting Lesson Study for Community College Mathematics Instruction and the Caring Campus Initiative. Previously, she worked on the Engaging Adjunct Faculty in the Student Success Movement, Scaling Mathematics Pathways, and the CUNY Start projects.
Bickerstaff holds a PhD in reading, writing, and literacy from the University of Pennsylvania. Her dissertation focused on the experiences of adolescents at an urban community college. Bickerstaff holds a BA in community health from Brown University and an MS in education from Drexel University. She previously worked as a coordinator at a community-based adult education program and taught research methods courses at Rutgers Graduate School of Education and Oregon State University.