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Lauren Pellegrino

April 2021

Five Years Later: Technology and Advising Redesign at Early Adopter Colleges

This brief discusses the experiences, achievements, and challenges of 26 broad-access two- and four-year colleges that, in 2015, began steps to adopt or enhance technology-mediated advising practices to improve the way they support students.
December 2020

Using Technology to Redesign College Advising and Student Support: Findings and Lessons From Three Colleges’ Efforts to Build on the iPASS Initiative

This report summarizes enhancements to technology-based advising at three institutions and their effects on students' academic outcomes for four semesters after study entry.
October 2020

Lessons Learned From Advising Redesigns at Three Colleges

This report presents findings on the implementation of technology-mediated advising reforms at California State University at Fresno, Montgomery County Community College, and the University of North Carolina at Charlotte.
May 2020

Redesigning Community College Student Onboarding Through Guided Pathways

This practitioner packet provides guidance to colleges seeking to redesign their new student onboarding practices to better help students explore, choose, and plan a program of study best suited to their interests and aspirations.
January 2020

A Complex Ecosystem: A Qualitative Investigation Into Dynamics Affecting the Implementation of College Advising Redesigns

This paper explores the dynamics in and around an institution that influence how advisors and students experience technology-mediated advising reforms, along with the opportunities and challenges these dynamics create for colleges.
January 2020

A Framework for Advising Reform

This book chapter describes key principles of CCRC's evidence-based framework for advising redesign, which emphasizes a sustained, strategic, integrated, proactive, and personalized (SSIPP) approach to advising.
August 2019

iPASS in Practice: Four Case Studies

This report shares the stories of four community colleges that participated in the Integrated Planning and Advising for Student Success (iPASS) initiative, which provided support for institutions as they redesigned their advising processes and adopted and implemented new technologies.
July 2019

Integrating Technology and Advising: Studying Enhancements to Colleges’ iPASS Practices

This study, conducted in partnership with MDRC, examines the effects of three institutions’ efforts to expand the use of advising technologies and to use administrative and communication strategies to increase student contact with advisors.
February 2020

Supporting Students From Application to Graduation: Lessons From an Advising Redesign

February 2019

A Unified Front: Understanding Holistic Student Support From Multiple Viewpoints

January 2019

Understanding the Ecosystem of Institutional Change: How Colleges are Leveraging Technology to Provide Holistic Student Support

Recent Publications

April 2021

Five Years Later: Technology and Advising Redesign at Early Adopter Colleges

December 2020

Using Technology to Redesign College Advising and Student Support: Findings and Lessons From Three Colleges’ Efforts to Build on the iPASS Initiative

October 2020

Lessons Learned From Advising Redesigns at Three Colleges

May 2020

Redesigning Community College Student Onboarding Through Guided Pathways

Recent Presentations

February 2020

Supporting Students From Application to Graduation: Lessons From an Advising Redesign

February 2019

A Unified Front: Understanding Holistic Student Support From Multiple Viewpoints

January 2019

Understanding the Ecosystem of Institutional Change: How Colleges are Leveraging Technology to Provide Holistic Student Support

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