Teachers College, Columbia University

Supporting Students From Application to Graduation: Lessons From an Advising Redesign

Date and Time: February 20, 2020 10 a.m.–11:15 a.m.
Location: National Harbor, MD
Venue: National Harbor Resort & Convention Center

This interactive session illuminated how colleges nationwide approach advising redesign through initiatives such as Integrated Planning and Advising for Student Success (iPASS) and AtD’s holistic student support efforts. The session spotlighted the work of Trident Technical College and covered how it enhanced the student experience from application to graduation. Trident went from unsystematically supporting students to contacting every student within 36 hours of application and proactively engaging students in coaching and career counseling over the course of their time at the college. To facilitate these activities, Trident created a one-stop advising center and leveraged technologies including an education-planning tool. In addition to participating in group activities, attendees heard three perspectives: those of a researcher who has studied advising redesign, an ATD advising coach, and a leader from Trident.


Lauren Pellegrino
Senior Research Associate
Julia Lawton
Director of Holistic Student Supports
Achieving the Dream
Brian Almquist
Dean of Student Engagement
Trident Technical College

Associated Project(s)