Susan Bickerstaff conducts qualitative research on developmental education reform, teaching and learning, faculty learning and engagement, and student experiences at community colleges. Current CCRC projects include: Scaling Mathematics Pathways, Engaging Adjunct Faculty in the Student Success Movement, and CUNY Start Evaluation.
Bickerstaff holds a PhD in reading, writing, and literacy from the University of Pennsylvania. Her dissertation focused on the experiences of adolescents at an urban community college. Bickerstaff holds a BA in community health from Brown University and an MS in education from Drexel University. She has previously worked as a coordinator at a community-based adult education program, served as a research assistant on studies in family literacy, and taught qualitative methods courses at Rutgers Graduate School of Education.