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How to Measure Community College Effectiveness in Serving Transfer Students

By John Fink & Davis Jenkins
While many students who start at a community college intend to transfer and complete a bachelor’s degree, most of them are not successful. One of the impediments to improving outcomes for these students has been the lack of widely available measures of institutional effectiveness in serving transfer students. In this guide, the authors provide instructions for community colleges that want to use National Student Clearinghouse (NSC) data to measure their effectiveness in serving transfer students. To do so, colleges will need to access both NSC enrollment and degree file data on their students. Part 1 of this guide—based on methods used by the same authors in Tracking Transfer—explains how community colleges can assess their own overall effectiveness in helping students to transfer and complete bachelor’s degrees. Part 2 shows how colleges can go on to evaluate the effectiveness of transfer partnerships with their top receiving four-year institutions. This guide accompanies another publication—Tackling Transfer: A Guide to Convening Community Colleges and Universities to Improve Transfer Student Outcomes, by the Aspen Institute, CCRC, Public Agenda, and Sova—which illustrates how these metrics can be used to support institutional improvement of transfer outcomes. The metrics described in this guide can serve as useful tools to examine what practices facilitate or impede effective transfer. Therefore, calculating these metrics on a periodic basis, comparing them with state and national benchmarks, and sharing them with faculty, advisors, and others can play an important role in efforts to improve bachelor’s degree outcomes for community college students.
Download CCRC Analytics
December 2017
  • Tackling Transfer

Related Publications

June 2018

Strengthening Transfer Paths to a Bachelor’s Degree: Identifying Effective Two-Year to Four-Year College Partnerships

December 2017

Tackling Transfer: A Guide to Convening Community Colleges and Universities to Improve Transfer Student Outcomes

May 2016

The Transfer Playbook: Essential Practices for Two- and Four-Year Colleges

Additional Resources

For more policy briefs and fact sheets, visit CCRC’s Policy Resources page.

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