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What Community College Management Practices Are Effective in Promoting Student Success? A Study of High- and Low-Impact Institutions

By Davis Jenkins
This study identifies community college management practices that promote student success. Using transcript-level data on over 150,000 Florida community college students, the author estimated the effects on the graduation, transfer, and persistence rates of racial/ethnic minority students at each of the 28 Florida community colleges as a proxy for institutional effectiveness. The colleges were ranked based on these estimated effects, and six were selected for field research. The high-impact colleges were more likely than the low-impact colleges to coordinate their programs and services to support student success. Racial/ethnic minority students were generally more successful in colleges that had support services targeted specifically to their needs. The study suggests that a critical factor for institutional effectiveness is how well a college manages and aligns its programs and services to support student success. A version of this paper was published under the title “Institutional Effectiveness and Student Success: A Study of High- and Low-Impact Community Colleges” in Community College Journal of Research and Practice, vol. 31, no. 12. A brief of this paper, Community College Management Practices that Promote Student Success, is available for download.
View article (subscription may be required)
December 2007
Download paper
May 2006
Download executive summary
October 2006
Download CCRC Brief No. 31
October 2006
View press release
June 2006
  • Achieving the Dream: Community Colleges Count

Related Publications

January 2011

Redesigning Community Colleges for Completion: Lessons From Research on High-Performance Organizations (Assessment of Evidence Series)

January 2007

Promoting Academic Momentum at Community Colleges: Challenges and Opportunities

Additional Resources

For more policy briefs and fact sheets, visit CCRC’s Policy Resources page.

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