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Online Learning in Community Colleges

By Shanna Smith Jaggars
This chapter, updated in 2019 for the fourth edition of Handbook of Distance Education, reviews the literature on online learning in community colleges, focusing on patterns of student online course-taking, student performance in online versus face-to-face courses, and factors affecting online course performance. Nearly every study comparing course completion rates between online and face-to-face community college courses has concluded that online completion rates are substantially lower. Evidence suggests that online learning may also negatively impact students’ grades and undercut progression among community college students. Poor online performance rates in community colleges are not simply due to the characteristics of students who choose to enroll in those courses. Challenges related to the online format—including technical difficulties, a sense of isolation, a relative lack of structure, and a general lack of support—may contribute to poor performance, particularly among community college students. This chapter was originally published in Handbook of Distance Education (3rd ed.), edited by Michael Grahame Moore.
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December 2012
  • Assessment of Evidence Series

Related Publications

March 2011

Online Learning: Does It Help Low-Income and Underprepared Students? (Assessment of Evidence Series)

March 2011

Online and Hybrid Course Enrollment and Performance in Washington State Community and Technical Colleges

September 2010

Online Learning in the Virginia Community College System

Additional Resources

For more policy briefs and fact sheets, visit CCRC’s Policy Resources page.

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