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Choosing Between Online and Face-to-Face Courses

By Shanna Smith Jaggars
In continually expanding the supply of online course sections (and potentially curtailing face-to-face offerings), college administrators believe they are serving the needs and demands of their students. Yet researchers have neglected to ask students whether the continued provision of face-to-face courses is important to them. This article discusses community college students’ experiences with online and face-to-face learning, as well as their reasons for selecting online versus face-to-face sections of specific courses. Students reported that online courses had lower levels of instructor presence and that they thus needed to “teach themselves” in these courses. Accordingly, most students preferred to take only “easy” academic subjects online; they preferred to take “difficult” or “important” subjects face-to-face. The results of this research suggest that colleges need to take care to avoid curtailing the availability of face-to-face course sections, particularly in academically challenging or advanced areas of study. This article appears in The American Journal of Distance Education, vol. 28, no. 1.
Download pre-print article
March 2014
View article (subscription may be required)
March 2014
Download press release
April 2013
  • Online Courses in Community Colleges

Related Publications

February 2016

Predicting Online Student Outcomes From a Measure of Course Quality

April 2013

What We Know About Online Course Outcomes

September 2010

Online Learning in the Virginia Community College System

Additional Resources

For more policy briefs and fact sheets, visit CCRC’s Policy Resources page.

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