Teachers College, Columbia University

What Does Technology-Mediated Advising (iPASS) Look Like in Practice?

Date and Time: February 22, 2017 3:15–4:30 PM
Location: San Francisco, CA
Venue: Hilton San Francisco Union Square

As part of a randomized controlled trial (RCT), three colleges are partnering with CCRC and MDRC to design and implement technology-mediated advising reforms; each college's redesign is grounded in theory and research supporting strategic and holistic advising. To do this, the colleges have articulated a clear description of how technology-mediated advising can be structured and deployed in terms of processes and advisor behaviors. In this session, the research team and the colleges presented each institution's iPASS design and their experiences implementing the reform. Presenters also described the larger study.

Associated Papers


Alexander K. Mayer
Deputy Director
Senior Research Associate
Community College Research Center
John Smail
Associate Provost for Undergraduate Studies and Dean of University College
University of North Carolina Charlotte
Kathy Dunbar
Interim Director, University Advising Center
California State University at Fresno
Melissa Boynton
Research Associate
Philip Needles
Vice President of Student Services
Montgomery County Community College

Associated Project(s)