tc columbia

CCRC seeks a Senior Operations Strategist to support and assist the director and senior leadership team in carrying out the center's mission and strategy. The Senior Operations Strategist will manage the implementation of CCRC's strategic priorities and ensure that decisions on policy and procedure are shared and understood organization-wide.

Reporting to CCRC's director, the Senior Operations Strategist is a member of CCRC's senior leadership team, and will be responsible for leading the development and implementation of sustainable operational structures to support the organization as a whole. S/he will manage two individuals and serve as a key bridge between CCRC's operational and research capacities, as well as a close liaison to Teachers College and Columbia University.

This is an ideal opportunity for a strategic and versatile leader with a strong process orientation and exceptional relationship management skills. To apply, visit the OnRamps website.

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Operational Leadership and Strategy Implementation

  • Manage the implementation of CCRC's strategy and high-priority initiatives.
  • Conduct organizational analyses and make recommendations for new or revised operational strategies, programs, and policies.
  • Facilitate distributed leadership functions at CCRC, including coordinating staffing for priority initiatives and providing project management support as needed.
  • Oversee planning and coordination of effective senior leadership team and staff meetings, ensuring appropriate follow-up and execution support.

Systems and Process Design and Management

  • Contribute to more integrated human resources and talent development processes, including onboarding, training, project staffing, and career advancement.
  • Develop systems to coordinate workflow between research, finance, and administration, in particular with respect to project staffing, budgeting, deliverables, and reporting.
  • Work closely with the communications team to ensure it has the systems in place and the resources it needs to enact a robust outreach strategy.
  • Work closely with the director and senior leadership team to develop a fundraising strategy and tracking system to ensure fundraising efforts are coordinated across teams and with CCRC's finance and administration staff.

Stakeholder Management and Communications

  • Manage relationships with Teachers College, Columbia University, the advisory board, and key external constituents.
  • Assist with internal communications, supporting the senior leadership team in communicating the center's priorities, developments, and initiatives.
  • Handle queries, concerns, and requests from staff on behalf of the Director, working to understand and solve problems and engage proactively with issues and people.
  • Act as a surrogate for the director with external stakeholders and the general public as needed; represent CCRC at external events, building relationships with researchers, practitioners, policymakers, and funders.
  • Work with the administrative and communications staff to oversee special event planning and execution.


  • 10+ years of professional work experience, preferably in positions involving a significant volume of operational and project management responsibilities.
  • Experience working with senior leadership to drive strategic priorities and a track record of results when managing complex projects and initiatives.
  • Excellent oral and written communication skills and the ability to communicate with high-level stakeholders and experts in various fields.
  • Exceptional organization skills and ability to work simultaneously on multiple projects.
  • Understanding of complex organizational policy and systems, with the capacity to overcome unforeseen obstacles and see projects through to completion.
  • Ability to work both collaboratively and independently and manage confidential matters.
  • Strong leadership skills, self-direction, and self-motivation.
  • Comfort with fundraising and experience developing strong, long-term relationships.
  • Advanced degree(s) preferred in a relevant field such as education, public policy, the social sciences, business, or communications.
  • Knowledge of and experience with community colleges is preferred.
  • Ability to travel on occasion.

Compensation and Benefits

Salary and benefits will be competitive and commensurate with experience.